Customer Testimonials

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Prompt, Polite, Professional, Creative, and Budget Conscious

We had the pleasure of meeting Michael this week during the process of planning a backyard remodel/ spa addition/pool remodel. (We found him through my parents, whose pool he has refinished/ renovated and subsequently serviced for about a decade. They rave about everything he has done). For us also Michael is responsive and easy to communicate with. He arrived on time and promptly instructed his very polite, clearly experienced son to start taking all necessary measurements. Michael clearly knew his stuff, immediately identifying the designer of our 1970’s pool by name based on specific features. He carefully considered every detail of the project, helping us to weigh costs and physical logistics of various ideas- determining ideal placement of equipment, lighting, accounting for issues like our aging copper pipes as well as the need to support/ reinforce the hill behind our pool. He showed us exactly how a Baja step is built, how he could change the depth of our deep end, how he would design a spa spillover so as not to have residue accumulate on the tile behind it… True attention to detail backed by knowledge and experience!  It was immensely refreshing, after having met with 6-8 other pool contractors, to finally find someone ready to immediately get down to very custom specifics rather than trying to woo me with fancy photographic brochures. Michael did show us gorgeous pictures of his work, some beautiful projects that completely transformed pools to meet their owners’ needs and aesthetics. Michael produced a very detailed written quote within a few hours of our meeting. It was reasonable/ fair. Again very refreshing! We are very excited to have discovered Michael and will be recommending him to anybody looking to build or remodel a pool/ spa………Jeanette M.

Aesthetic and Technical Excellence

We’ve had Mike’s Pool Service taking care of our pool since we bought our house a year and a half ago and have been very happy with his service. The pool’s plaster needed to be redone so last month we hired Mike to do the remodel. He was very supportive of our aesthetic goals and used his technical expertise to help us get exactly the look we wanted. He and his crew did an excellent job and we are thrilled with the results! All new tile and a pebble surface were put in and the crew went above and beyond what we had hoped for! As a designer, and perfectionist, I’m happy to say that the craftsmanship is superb! Mike was fantastic about communicating with us throughout the remodeling process and always called or texted us right back when we had a question. After reading so many nightmare reviews of other pool builders online, we feel so fortunate to have had Mike remodel our pool!…….Theresa P. , Simi Valley CA

 Time For A Facelift – Amazing Work !

I have used Michael’s pool service for years (probably over 20).  This past year I started having weekly service as well as the periodic backwash of filter and repairs.  Great service!  And anytime I call Michael responds quickly and has a ready, reasonable answer!!  I highly recommend Michael’s service!
Michael’s Pool service has maintained my pool for many years – so it was natural that I turn to Michael when I needed a “face lift” on my old ’80s’ style look.  Mike gave me a book to review with pictures, tiles and plaster choices.  He chatted about ideas, took me to see a finished pool and then my choices became easier.  I added on some other work (rip up concrete slab and pour concrete to drain properly, rip out side lawn piece and lay concrete) and his staff took everything in stride.  The craftsmanship is without parallel – the beautiful stone work, the blue tiles laid out so carefully, the plaster shimmering in the water.  Mike suggested a baja shelf – I LOVE IT!  Umbrella stand – he made sure I had it placed just where I needed it for afternoon sun, and they put in another umbrella stand for me near spa so I don’t have to have a table and umbrella awkwardly placed!  I can’t say enough great compliments – they came in on time, on budget with the quotes given all with clean up as they went.  If you want to see this great new pool just ask Mike to bring you by – I would love for you to see their handiwork.  They deserve all the five stars I can give!!…..Janet B.


Very Complex Job – Handled Start To Finish Professionally

Michael’s Pools has been cleaning our pool now for 2.5 years, and has maintained repairs for much longer than that on an as-needed basis.  He and his team have always been easy to reach, and do a quality job on the repairs and service, at a fair price. We now rent this home out, but continue to use Michaels Pools for the pool maintenance.
A couple months ago, our 30 year old pool heater went out, and we discovered that the gas line running to the back part of the yard was not big enough to support more modern pool heaters. (It was only a 1/2 inch line).  Once we confirmed the work that needed to be done with the Gas Company, Michael and his team handled the very complex job from end to end, including obtaining all needed city permits, installing the new gas line, re pouring cement sidewalks (there was no easement available from the Gas Meter in the front of the house).  They also made sure minimal impact occurred to surrounding landscape.  I was very pleased with the results!…..Steve N.

Fast To Respond – Great Service

We have used Michael’s for approximately 3 1/2 years and have been very happy with his service.
When we had any problem he was very fast to respond and completely helpful.
We started with Michael’s when our previous pool service moved out of state and he recommended  him.
We are very satisfied with his recommendation and also would recommend him to others……Jeri S.

He Did The Original Inspection

When we were buying our house Michael did the inspection of the pool. He provided a list of issues with prices, he told me what needed to be fixed right away and what could wait. We had him do the repairs, very professional. Now we use him for weekly pool service. I have and do recommend Michael’s Pool Service. Great job Michael! Thanks

Professional – Creative – Thorough

Michael has been the most knowledgable, professional pool professional we have ever used in 19 years of having our pool. We had several issues that he solved quickly and at a fair price.  His workers are polite, highly skilled and Michael ensures that every job is completed to your satisfaction. I really like how he patiently explains what he has trouble-shot with no “unpleasant surprises.” We now continue to use his services for pool cleaning and maintenance and our pool always looks gorgeous!!……Laurel F.

Pool & Spa Remodel

We used Michael’s Pool Service to do our pool remodel and add a in pool spa. The finished product is amazing. They also upgraded all very old pool equipment added deck jets, LED lighting all controllable via my iphone and fully automated.  Would recommend them to a friend. We also use them as our pool cleaning service.
……Shawn K.

Looks Like A Show Pool

A+++++  Our pool looks like a show pool now. We had a problem with our previous pool service and called Michael. He cleaned it all up and has been maintaining our pool for a few years now, and we couldn’t be more pleased with him.  He always lets us know when anything needs extra maintenance before it becomes a problem and is extremely reliable. Thanks Michael!!
…..Melanie D.

10 Years Service – Gets To the Root Of The Problems

Michael always gets it fixed.. I have been using Michael’s pool service for about 10 years now and have been very happy with the service.. Recently I have had a few problems and Michael came out and took care of it asap.. Michael Responds very quickly and cares….Douglas R.

He Knows All the Tricks of the Trade

Michael’s rates are competitive, service is very reliable, and he knows the tricks of the trade.  After going through 3 different local pool service companies that were indifferent at best, I finally found Michael’s for the weekly pool service. BTW, they also repaired my outdoor fire-pit for a reasonable price……Harry T.

Best It Has Ever Worked

“We enjoyed the pool all weekend. Everything worked perfectly. The Spa is delightful….the best it has worked in over 20 years. I’m so glad I found you and will definitely refer you to friends….Thanks So Much……Lisa B.

“If You Want The Job Done Correctly”

Michael’s Pool Service and Repairs is the best pool service in Simi Valley! If you want the job done correctly, call Michael! He’ll fix all your pool problems quicker, faster, and better than any other pool service in town! He has reasonable prices! And best of all, Michael is super friendly and funny! I have recommended Michael’s Pool Service and Repairs to a couple of my friends, they all still use the service, and they love it! I would recommend that whomever is reading this, call Michael if you need pool service!……Kory R.

You Found The Leak… Others Could Not !!

“Good morning, We just wanted you to know that the pool held water with no loss overnight. So we thank you again for helping us find the leak and repairing it. We appreciated your quick response and repair” ………….Christi

Responsible Service.. Above and Beyond

“I want you to know how much I appreciate your concern, responsibility, and service you have provided over the years, especially over the past few months when you almost acted as a custodian for the property. Many times you went over and above the call of duty. Your frequent communications, attention and prompt service was very impressive”
….Dr. William Mandell

Great Work

“Thanks so much for all the great work. We will tell everyone to utilize your services”……Nancy Day

Prompt Expert Service

 “Thank you so much for my spa clean up and heater repair. It feels so good to enjoy it again after so long. I reallly appreciate your prompt response, expertise, and professionalism”…..Pamela Statin

I Think That the New Owners Will Love Your Service

“Thank you very much for servicing my pool. You always did an excellent job and I appreciate it. I have sold my house and it will close in June. However I told the new owners about your great work ethic and suggested that they continue with your service. In an effort to make sure that happens I will pay you thru the end of july. Thanks again for your excellent service”….Gary P Zale

Integrity and Honesty

“Thanks again for taking care of my persistent pool problem. Doing business with you is a pleasure. Your technical knowledge surpasses anyone in your business. I appreciate your integrity and honesty”…..Barbara